Page 33 - messenger

MLS ADVANTAGE

Whatever happened to the 9 to 5 client? - by
MORE ADDED VALUE FOR
Bernadette Bennett, Legal Commercial Manager at
telephone answering specialist Moneypenny
Docutech Office Solut
MEMBERS OF THE MANCHESTER LAW SOCIETYions
THERE was a time, refreshingly some may argue,
when clients were happy enough to conduct any
business with their law firm between the hours of
Proud to support the legal sector
9am and 5pm. There was even an understanding
that the office may be closed for a lunch break.
Document Direct
At Docutech Solutions, We believe in giving you the best contact - one to one contact between
Viewpoint
documentdirect.co.uk
viewpoint-av.com
Clients’ expectations fell within these safe, easily de-
an outsourced typing and transcription service to your fee earners we an online culture; which
fined parameters. Today,
you, the customer and us, the supplier; One company, one account manager, one invoice.
Here at Docutech Office Solutions we are proud to be a part of MLS Advantage. Over the
initially crept up on us, pervades almost every as-
it can deliver to the client experience, business processes and operational
years we have gained experience in dealing with law firms to help improve work flow
pect of our business; and indeed personal, lives,
help improve the turnaround of your documents enabling you to react
changing all that for good. Embracing the digital
Our services provide an easy way to safeguard solutions for legal environments where presentation, collaboration,
more effectively to your clients. We are 100% UK based and offer a document confidentiality and restrict
strategies and reduce costs which has resulted from working closely with the Manches-
age, in terms of developing and successfully imple-
unauthorized access to print, copy, scan and e-mail. training, learning and communication take place. From sophisticated
menting an online strategy is no longer a nice-to-
ter Law Society.
have for law firms of all si meeting room and presentation technology to video-conferencing and
You will be impressed by how we can help you, so please call us for your zes, it’s a must, with the
supported by ISO27001 the Information Security Management system.
digital signage systems, our specialist knowledge allows us to integrate
sult.
• pressure on to deliver when the phone rings as a re-
free trial.Increased document security
the very best audio-visual, multi-media and collaboration solutions into
We believe in building strong relationships with our clients and customers to create a
legal working environments with ease. It’s because we understand the
• Those who attended the recent NatWest mmadigital
Contact Reduced operational costs
trust between our businesses. By sponsoring the Manchester Legal Awards in March is
relationship between people, space and technology that we can deliver
Martyn Best: 0151 227 9150 or [email protected]
• `From Click 2 Client’ Conference will no doubt have
Aid corporate sustainability programmes
an example of how much we value these relationships.
plenty of food for thought in terms of capitalising on
specialist design, installation and management services.
• the opportunities digital marketing presents when it
Document Accountability
comes to new business generation and overall client
Contact
Compl-i by Weightmansn.
satisfactio
Quentin Birchall: 0844 811 7660 or [email protected]
Docutech Office Solutions make it our business to know and understand your business
weightmans.com
Here at Docutech, our business is growing rapidly. We have just been named Ricoh’s fastest
by undertaking a series of eco audits to determine print volume trends and requirements
With clients accessing information and making en-
Compl-i provides regulatory and compliance advice and assistance to
quiries on the move on smartphones, tablets and
growing partner, our business has tripled in size and we are now working closely with more law
which enable us to choose which devices are specifically suited to law firms and repre-
other devices, and expecting a response at a time to
Docutech Office Solutions
docutechsolutions.co.uk
suit their busy lifestyles, an ever-growing number of
firms in the UK, therefore we have a great understanding of how law firms operate and under-
sent excellent value for money.
is designed to support you in meeting the evolving regulatory, compliance
and risk challenges you face. This is underpinned by incisive commercial benefits of telephone an-
firms are recognising theountability and security.
stand the requirement for documentation acc that you need at great prices. We specialise in document technology, cost
swering support. At a fraction of the cost of hiring,
it’s a flexible and cost-effective solution to meet de-
advice on business management and structure, all delivered by specialist
We pride ourselves on helping law firms to reduce spend on print as well as reducing
mand and provide a seamless professional response
Docutech office solutions work closely with the Manchester Law society as well as many other
every time; supporting busy periods, holidays, ab-
unnecessary print consumption. We do this by providing a wide range of products and
your business before we can offer the right combination of hardware,
legal professional privilege and peace of mind is assured.
sences and extending virtual opening times.
well known Manchester companies including Pannone Corporate LLP and Turner Parkinson, we
software which are carefully selected to meet with the client’s requirements.
Contact
Michelle Garlick: 0161 233 7330 or [email protected] to be our largest
At Moneypenny, legal co
pride ourselves on the great relationships we build with our customers and we are always
sector, accounting for more than half a million calls
callouts - whatever your requirement give us a call.
Contact nts for the majority of
every quarter. Legal also accou
looking to build more, for any further information, please do not hesitate to call us on 0844 259
As one of the UK’s fastest growing independent suppliers, Docutech Office Solutions works alongside strategic firms. We
overnight calls handled by our receptionists in New
6155 or email [email protected]
have a first class infrastructure that allows us to evaluate, design and implement document management solutions that are
Zealand during their daytime. Indeed, in the early
Jason Dixon: 0844 8932919 or [email protected]
part of this year, the numbers of legal clients requir-
Managed IT Services
consistent with the requirements of law firms. We are very confident in saying that we can help any law firm through the in-
convergets.co.uk
ing 24/7 call handling support either on an overflow
Established in 2006, Converge Technology Specialists provide Hosted
or fully outsourced basis rose from 17% to 24%
Docutech are growing rapidly through the introduction of managed services, our FM facilities,
stallation and maintenance they need to help their business operate at 100% productivity eliminating both down time and
when compared to the same period in 2014.
Switchboard Support
our in house I.T and support, as well as remote assistance we do not only offer competitive
interruption.
moneypenny.co.uk/legal
3,000 staff relying on our services every day. Our services include
Client habits have changed and expectations are at
prices we can support and assist in every aspect of document management wherever the paper
hosted desktop, co-location, hosted applications, managed IT support
an all-time high. In an `always on’ world, the firms
o y t i u n i t n
b r o
o c s s e n i s u
h - n i n a r o f t r o
o
p
u s
p
m
a e t e s u
and disaster recovery/business continuity from two UK datacentres.
Many companies are concerned about the negative impact they are having on the environment. At Docutech Office Solu-
path may take, from conception to destruction of documents. Through our ethos of input, h - d a n a n . s i s a b c o
thriving are not only generating more leads from
We are familiar with many of the legal sector software vendors with
creative marketing across multi-platforms, but capi-
throughput, output. service that’s endorsed by the Law Society and dedicated to taking care
tions caring for the environment forms a key part of our business strategy and it starts, naturally, with us. We have assessed
talising on every opportunity by having the re-
whom our team work on a daily basis for both our on-premise and
sources they need to convert new business in the
of calls for the legal sector. Fully briefed by you, your own Moneypenny
datacentre based clients. We are a Microsoft Gold Partner, Citrix Gold
the impact of our operations on the environment and then taken steps to improve it.
first place then building lasting client relationships
Receptionist and small team will look after calls just as if based in your
Partner, IBM Business Partner and VMware Enterprise Solution Provider.
Although we are Ricoh’s fastest growing partner, the number one global manufacturer of
through great service.
Contact
reprographics, we do offer other products and services, including rules based printing as well as
For more information on Moneypenny’s services or
Aaron Naisbitt: 0845 872 4400 or [email protected]
Contact
to take advantage of a no-obligation trial, please
other print devices. Jason Dixon –Director:
Joanna Swash: 08000 199 944 or [email protected]
contact: 0333 202 1005
[email protected]
Search Aggregatorenny.co.uk
moneyp etsos.co.uk
‘Anyone can sell you a photocopier that will do more than you will ever
For any more information please contact Jason Dixon
need
. It’s all about the service. There’s only one thing that I can guaran-
improve their customer delivery, save time and money and ultimately AML Training mlsolutions4u.co.uk
tee, that these machines will breakdown when you least want them to.
on 0844 259 6155 It’s how we react as a company to get you back up and running again as
ML Solutions provides cost effective anti-money laundering training
ETSOS provides a free-to-use online portal, incorporating our
soon as possible.’
‘search supermarket’ ordering platform, delivers the widest possible
or email [email protected]
selection of searches and reports to review, compare and select
organise and manage their compulsory AML training obligations. All
– all the brands and multiple product lines together in one place,
Call Jason on 0844 8932919
backed up by value pricing, easy checkout and dedicated assistance. CPD hours.
Contact Contact
David Opie: 01524 220001 or [email protected] Bill Jones or Sarah Scott: 0161 828 1937 or [email protected]
Telecoms : Connectivity : Mobiles matrix247.com/law
MLS
and regularity. Compliance has a high priority along with low ongoing operating costs. Our portfolio
encompasses telephone systems, low-cost landline calls, mobile packages and implementing networks for
Contact ADVANTAGE
Ste Pritchard: 08000 740 247 or [email protected]