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LDP Session 5 – Having Challenging Conversations, Creating a Culture of Accountability

  • When: May 21, 2020 9:00 am - 4:30 pm
  • Where: Hilton Hotel, Deansgate, Manchester
  • Summary: Join us for the fifth of our one day workshops covering a range of skills asked for by you.
  • Details:

    Join us for the fifth of our one day workshops covering a range of skills asked for by you. This workshop will be led by Mike Ode, Director of Potential Unearthed, and will provide you with tools to help structure difficult conversations and embrace accountability.

    Learning objectives:

    • Be able to recognise who is who within the ‘Adult, Child, Parent’ model and be aware of where they should be & why, before/during/after the discussion
    • Be aware of the types of recipient, their characteristics and be familiar with practical techniques on how to manage each one.
    • Be able to structure your conversation assertively, to have maximum impact using our bespoke ‘Challenging Conversations Road Map’ tool.
    • Be able to effectively handle tough conversations on a one to one basis and in a group setting.
    • Identifying why some individuals resist accountability.
    • How accountable are you and your team? – Questionnaire Assessment.
    • Accountability v Victim – Where are you and your team on the Accountability Ladder?
    • Shifting from ‘being held’ accountable to ‘embracing’ accountability.

     About the trainer:

    Mike has over 20 years’ hands-on experience delivering Leadership, Management and Personal Development. He has worked extensively across both the Public and Private sectors. Mike delivers courses and programmes to a wide and varied client base including those in the Oil and Gas industry, Legal, Engineering and Medical sectors to name but a few.

    Mike’s career to date has seen him hold a variety of developmental roles including L&D Consultant at Capita and the position of L&D Manager with Weightmans LLP.

    Mike is an excellent communicator and can build rapport with ease; he gets impressive results from working with individuals and groups alike.  With bags of enthusiasm and passion for what he does, this always resonates with the individuals he works with and always leads to a fun, engaging and positive learning experience.

    Cost to attend:
    MLS Members £150.00 + VAT (£180.00)
    Non Members £190.00 + VAT (£228.00)

    Book your place online here

    Alternatively you can book by completing and returning the 5 Having Challenging Conversations, Creating a Culture of Accountability booking form

    The full programme of workshops:
    1. A Road Map to Positive Mental Health and Wellbeing at Work
    2 Developing a High Performing Team
    3 Winning Hearts and Minds
    4 Proactively Leading Your Team Through Change
    5 Having Challenging Conversations, Creating a Culture of Accountability
    6 Retraining Your Brain

    By booking a place on this course you are agreeing to our terms and conditions details of which can be found here.

     

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