Regulatory Conference 2018

  • When: June 5, 2018
  • Where: Hilton Hotel, 303 Deansgate, Manchester M3 4LQ
  • Summary: Don't miss the popular Regulatory Conference returning for 2018 with excellent topics and speakers
  • Details:

    We welcome back the Regulatory Conference for another day, full of essential information on the changes to compliance and regulation that impact your firm.

    Find out what is on your regulators’ agenda with an update from the SRA. This year’s programme also includes the latest advice on how to ensure your firm is complying with GDPR and the AML regulations.

    Discover the lessons to be learnt from the Solicitors Disciplinary Tribunal, an account rules update and tools to manage financial risk. Learn the importance of mapping your client journey and how this can set you apart from your competitors.

    A must-attend for all COLPs/COFAs and risk managers – Don’t miss it!

    09:00 Registration and refreshments

    09:30 Opening remarks from the Chair
    Michelle Garlick, Weightmans

    09:35 “There but for the grace of god…?!”
    Themes and lessons to learn from the SDT
    Michelle Garlick, Weightmans

    10:15 A new approach to regulation
    Jane Malcolm, SRA

    11:00 Refreshments and networking

    11:15 Managing Financial Risk
    Topics to be covered:

    • Importance of relevant & regular financial reporting
    • Best practices in working capital management
    • Appropriate funding for your firm
    • Other risk areas which impact financial stability such as:
      • Indemnity claims
      • Cyber-crime and other types of fraud

    Sara Hutton, Sara Hutton Consulting

    12:00 Accounts Rules update

    • Use of client account as banking facility
    • Client account shortfalls
    • Qualification issues

    Andrew Baker, RSM Tenon

    12:45 Networking lunch

    13:30 Introduction to Client Journey Mapping
    Client experience has the potential to provide a significant differentiator from your competitors. This session will consider the benefits of client journey mapping on your client experience and provide some practical steps to start this process within your own firm. This introduction is designed to stimulate thinking about the key pain points for your clients and also your team. By identifying them and implementing solutions you have the potential to improve experience both internally and externally.
    Chris Lowe, Shopper Anonymous

    14:15 Session to be confirmed

    15:00 Refreshments & Networking

    15:15 GDPR and AML – what you should now be doing to be compliant!
    Bill Jones and Beth Sayle, Riliance Training

    16:00 Questions, Chair summary and close of conference

    CPD: A2

    Cost to attend:
    MLS Members £120.00 + VAT (£144.00) Non Members £160.00 + VAT (£192.00)

    Book your place by emailing, completing and returning the Regulatory Conference booking form
    or you can book online here

    By booking a place on this course you are agreeing to our terms and conditions details of which can be found here.

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