PA & Secretarial Conference 21st March 2017

  • When: March 21, 2017 12:30 pm - 4:30 pm
  • Where: Hilton Hotel, Deansgate, Manchester M3 4QL
  • Summary: Don't miss the PA & Secretarial Conference back for 2017 kindly sponsored by Document Direct and Winscribe
  • Details:

    This inspirational and informative conference is a must for PAs, EAs, Secretaries, Office Managers and Administrators, providing engaging and energising sessions which will help you gain the edge at work.

    Charlie Edwards from Xyone Cyber Security will advise how to protect yourself and your firm from telephone fraud and cyber-attacks.  Sarah Keegan and Clair Payne from the CSPartnership are presenting a session on ‘Handling large workloads efficiently’ in particular guidance on coping with fee earner demands and efficiently operating case management systems.

    Advice on meeting deadlines, as well as keeping fee earners and support staff happy is a session delivered by Winscribe. They will also provide insight on operating digital and typing systems productively. The conference concludes with an essential session on ‘Increasing Assertive Communication’ by Candida Bowman and a post-conference cocktail in Cloud 23 with the compliments of Winscribe and Document Direct.

    Described by delegates as “brilliant and well organised”, “very inspiring” and “all excellent!” this event is a motivational afternoon of learning, networking and inspiration. Make sure you don’t miss out!

    Kindly sponsored by

     2016-Winscribe-Logo Document Direct

    12:30   Registration, refreshments and networking

    13:00   Welcome and introduction
    Sarah Keegan, the CSPartnership

    13:10   Cyber Security
    Charlie Edwards, Xyone Cyber Security

    13:55   Handling large workloads efficiently

    • coping with fee earners’ demands
    • operating case management systems effectively

    Sarah Keegan, the CSPartnership
    Clair Payne, the CSPartnership

    14:30   Afternoon tea

    15:00   Meeting deadlines, keeping fee earners and secretarial staff happy

    • Maximising digital dictation and typing systems that you operate
    • Insight on alternatives, ditching those tapes
    • Perspective on how to improve overall productivity

    Vladimir Teodosiev, Winscribe

    15:45   Increasing Assertive Communication: Assertive Rights and Responsibilities

    • Your inner dialogue – what messages do you send yourself?
    • Which assertive rights do you want to introduce or increase?
    • Recognising different type of behaviour – aggressive, passive and assertive – and their effects
    • Technique for speaking assertively and diplomatically
    • Presenting yourself with extra confidence
    • Saying ‘no’ graciously

    Candida Bowman

    16:30   Cocktails at Cloud 23 with the compliments of Winscribe and Document Direct

    Cost to attend:

    £65.00 + VAT (£78.00)

    Price includes light refreshments, post-event cocktail and course materials, please note lunch is not provided.

    To book your place please download and return the PA and Secretarial Conference booking form or email

    To book online with a credit or debit card please click here.
    Please note there is an additional 3% charge to pay by credit card and a 2% charge to pay by debit card.

    By booking a place on this course you are agreeing to our terms and conditions details of which can be found here.

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